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Refund Policy

Return & Replacement Policy - Afrin Herbal & Madihas Mehandi

Thank you for choosing Afrin Herbal & Madihas Mehandi. We strive to provide you with the highest quality mehandi products and exceptional customer service. In the event that you are not completely satisfied with your purchase, please review our return and replacement policy below.

1. Replacements Only: If your product is delivered in a broken or unsatisfactory condition, we offer a hassle-free replacement. Please contact our customer support within 10 business days of receiving your order, and we will promptly arrange for a replacement to be sent to you at no additional cost. Please note that we do not offer refunds; only replacements are provided.

2. Quality Concerns: We take great care in ensuring that our products meet the highest standards of quality. If you encounter any issues regarding the quality of the mehandi product you received, please reach out to us within 3 days of delivery. We will thoroughly investigate the matter and, if necessary, provide you with a replacement.

3. Replacement Process: To request a replacement, please contact our customer support team by calling directly at +91 99878 51299 . Provide relevant details such as your order number, a clear description of the issue, and any supporting evidence (e.g., photographs). Our team will guide you through the replacement process and provide the necessary assistance.

4. Return Shipping: In the case of a replacement, you may be required to return the product to us. We will provide you with the return shipping instructions and, in most cases, cover the associated shipping costs. Please ensure that the returned item is securely packaged to prevent any damage during transit.

At Afrin Herbal & Madihas Mehandi, we value your satisfaction and want to ensure that you have a positive experience with our products. We appreciate your understanding that due to the nature of mehandi products, we cannot accept returns or exchanges for reasons other than those mentioned above.

For any further questions or clarifications regarding our return and replacement policy, please do not hesitate to contact our dedicated customer support team. We are here to assist you and make your experience with Afrin Herbal & Madihas Mehandi a delightful one.

Contact Us

If you have any questions about our Returns and Replacement Policy, please contact us:

Contact Details: +91 99878 51299

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